Conditions d’utilisation

TERMS OF SERVICE
Coolora

Last updated: 30/06/2026

1. Scope

These Terms of Service govern your access to and use of the Coolora online store, including all pages, content, features, and services available through our Website.

Purchases made on Coolora are also governed by our Terms of Sale, Refund & Return Policy, Privacy Policy, and any other policies displayed on our Website.

2. Eligibility

By using this Website, you confirm that you have the legal capacity to enter into a contract under applicable law.

If you use this Website on behalf of a company or another legal entity, you confirm that you have the authority to bind that entity to these Terms.

3. Account and accuracy of information

If you create an account or place an order, you agree to provide accurate, complete, and current information.

You are responsible for keeping your account information updated and for maintaining the confidentiality of your account credentials.

You are also responsible for all activities that occur under your account.

4. Prohibited uses

You agree not to:

Use the Website for unlawful, fraudulent, or harmful purposes.

Attempt to access systems, accounts, or data without authorization.

Interfere with the security, availability, or performance of the Website.

Copy, scrape, reverse engineer, or exploit any content, design, product information, or service without our permission.

Use the Website to transmit viruses, malware, spam, or any harmful code.

Misuse our products, services, or customer support channels.

5. Intellectual property

All content on the Website, including texts, visuals, images, graphics, logos, product descriptions, trademarks, and designs, is owned by Coolora or its licensors and is protected by intellectual property laws.

You may not reproduce, copy, modify, distribute, sell, or use any part of the Website or its content without prior written authorization.

6. Third-party services and links

The Website may use third-party services, including payment providers, shipping tools, analytics tools, marketing services, and other technical providers.

The Website may also contain links to third-party websites. We are not responsible for third-party content, services, privacy practices, or terms of use.

Your use of third-party services may be subject to their own terms and policies.

7. Disclaimer

The Website and its content are provided “as is” and “as available”.

To the maximum extent permitted by law, Coolora does not guarantee that the Website will be uninterrupted, error-free, secure, or free from harmful components.

We may update, suspend, or modify parts of the Website at any time.

Nothing in these Terms limits any rights that cannot be excluded under mandatory consumer law.

8. Limitation of liability

To the maximum extent permitted by law, Coolora shall not be liable for indirect, incidental, special, or consequential damages arising from your use of the Website.

This includes, without limitation, loss of profits, loss of data, loss of business, or loss of opportunity.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is not permitted by law.

9. Governing law

These Terms are governed by the laws of France, without prejudice to mandatory consumer protections that may apply in your country of residence.

If you are a consumer located in the EU/EEA, you may also benefit from mandatory rights under your local consumer protection laws.

10. Changes

We may update these Terms from time to time.

The updated version will be posted on the Website with a new “Last updated” date.

Your continued use of the Website after changes are posted means that you accept the updated Terms.

11. Contact

For any questions about these Terms of Service, you can contact us at:

cooloracontact@proton.me